Returns & Exchanges

At Qure™, we stand behind our clinical-grade skincare technology and offer a 30-day money-back guarantee to ensure you achieve the glowing results you deserve. If you are not completely satisfied with your purchase, our streamlined return process makes it easy to find a solution that works for you.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Prepare Your Package

Carefully pack your Qure™ device and accessories in their original packaging to ensure they remain protected during transit.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing